Take 5 Positive Business Steps in 2013

1. Gather Information & Make Plans
The first step in taking positive action is to gather information about the business.

You could look at the number of credit notes issued, cost of outsourced labour, amount of energy used, number of customer complaints or general customer satisfaction.

Once measured, realistic projects and targets can then be set to improve.

A Quality Management system to ISO 9001 can help coordinate management information and set targets for improvement. Find our more about ISO 9001 or the automotive equivalent TS 16949.

2. Save Money …read more
Source: Risk Management