Journey Survey 2020

A Tough Year for the Team has Proved Successful!

This year has been like no other and has seen a massive change in how we deliver our services. Although, our dedicated team have met the challenges head on and have managed to keep customer focus at the top of their agenda.

Our team PRIDE values – to be Progressive, Responsible, Independent, Dedicated and Expert, have remained in focus – Our Customer feedback survey results have again reflected the level of hard work and commitment that the Assent team have been delivering this year.

With our Consultancy and Auditing moving to on-line platforms, we were conscious that clients needed to feel confident in the quality of what they were receiving – and we are pleased with the results!

94.12% of the clients who took part in our feedback survey, said that the standard of our on-line working sessions, was ‘High’ or ‘Very high’.

We Thank Whole of Our Assent Team.

From our dedicated office staff who are ready to assist in the background where needed, to our expert Consultants who have been amazing – adapting and pushing forward through such a unsettled time.

We have seen, yet again, that 100% of clients responding to our survey, would recommend our services to an Associate, Client or Friend!

What clients said about us in our 2020 survey;

I feel so supported by everyone I have contact with. Always positive and willing to help in any way. Extremely knowledgeable”

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Very friendly and quick to respond.”
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Assent have been our go to for all things 27001 (and so much more) and in the future I look forward to working with Rob and his team on potential new exciting ventures within our business. I cannot recommend this company highly enough.”
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Pleasure to work with

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Source: ARM
Journey Survey 2020