ISO 9001 is a Quality Management System that demonstrates an organisation is working to the highest standards. It is a framework of policies, procedures and processes documented and actively used as part of the every day running of the organisation.  Every employee is responsible for the maintenance of the organisation’s ISO 9001 Quality Management System.  This course offers an overview of  ISO 9001 to help employees identify their part in maintaining the standard.

Course Delivery

✅ Online: This course is delivered via the Digital.Lorators Online LMS.

Course Author

This course was written by Kathy Clements a Quality Management Consultant at Assent Risk Management.


  • Lesson 1 About ISO 9001
  • Lesson 2 Documents and Audits
  • Lesson 3 Resources and the Working Environment
  • Lesson 4 How You Work
  • Lesson 5 Checking, Customers and Performance Evaluation

Do you need ISO 9001 Consultancy?

We can help you with your Quality Management System and we offer Consultancy for ISO 9001.
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Source: Digital Lorators
ISO 9001 Awareness