Client Journey Feedback 2019

We Love What We Do

As a team we are very proud of what we do at Assent – we continue to work with our PRIDE values – to be Progressive, Responsible, Independent, Dedicated and Expert, at the centre of our work.

The Results Are In

This year has shown again that we have managed to stay on track and deliver the best service possible to our clients. The results of our Customer Feedback Survey have been collated and show that we are still maintaining the high levels expected for a top service.

Well Done to the Whole of Our Assent Team.

The work undertaken both on-site with our clients, delivering Consultancy, Auditing and Training and off-site with a dedicated office team ready to assist in the background where needed, has shown some great results. Again, 100% the clients who responded to our survey would recommend our services to an Associate, Client or Friend!

What clients said about us in our 2019 survey;

“Really happy with the support received”

“Always extremely helpful and willing to offer advice – Again great team to work with”

“The whole team were extremely helpful and professional at every point of contact”

“The Consultant provided me with excellent support and I was able to pass our audit”


Source: ARM
Client Journey Feedback 2019